Running an office or keeping a home workspace stocked can feel like a juggling act—ink, paper, furniture, cleaning supplies, you name it. That’s where Quill.com steps in. With decades in the business supply field and a reputation for serving both small companies and larger organizations, Quill promises convenience, breadth, and service. But how well does it deliver? Let’s take a closer look.
Is Quill Trustworthy?
Yes—by and large, Quill.com is a legitimate and established company. It is a subsidiary of Staples and has been in the office supply business since 1956. It is accredited by the Better Business Bureau and holds an A+ rating, indicating that it upholds certain standards of responsiveness and business practices. That said, like many large retailers, it does encounter complaints—especially around returns or customer service—but those seem relatively isolated amid many satisfied users.
How does Quill compare to competitors?
Compared to rivals in the office supply sector (e.g. Office Depot, Amazon business, local office suppliers), Quill offers a strong middle ground. It tends to offer a wider catalog than many brick-and-mortar stores and more business/office-centric options than general online retailers. Its backing by Staples gives it scale and supply chain advantages. However, it may lack the ultra-fast shipping options or lowest possible pricing you might find in niche discount suppliers or marketplaces.
Pros and Cons of Quill
Here are its major strengths and what to watch out for.
Pros:
- Very broad product assortment: office supplies, furniture, cleaning & breakroom, safety gear, etc.
- Reliable fulfillment infrastructure and scale, thanks to its long history and Staples ownership.
- Reward programs and free shipping thresholds (e.g. free shipping over $25) help make frequent purchasing easier.
- Strong reputation among many long-term business clients who rely on consistency.
Cons:
- Some customers report poor experiences with returns or customer support responsiveness.
- Pricing for some items can be higher than discount sellers or bulk wholesalers.
- Because of its size and scope, occasional mistakes in orders or delivery delays do occur.
Three reasons to choose Quill
- One Vendor for Everything Office-Related: From pens and paper to desks, cleaning supplies, and safety equipment, you can often fulfill your whole office order in one place instead of dealing with many specialized vendors.
- Reliable Infrastructure & Business Scale: Their scale (as a Staples subsidiary) gives them purchasing, shipping, and inventory advantages that smaller shops often lack, which can translate into fewer stockouts or delays.
- Rewards & Free Shipping Benefits: Their reward program and free-shipping thresholds make frequent ordering more economical. Over time, perks can offset some of the higher unit prices.
Conclusion
Quill.com is a solid, dependable choice for organizations and individuals who need a trustworthy, full-service office supply partner. While no company is perfect, Quill´s history, reputation, and range of offerings make it a compelling option for anyone who values convenience, selection, and operational consistency.
If you’re ready to streamline your procurement, ensure dependable delivery, and have one place to turn for your entire office supply chain, check out Quill.com now. Head over to and explore their catalog—you might just find everything your workspace needs in one order.
